Thank you for shopping with Navrang Handicraft! We value your trust and want you to have a smooth shopping experience. Please read our updated policy carefully before making a purchase.

Returns

  • Returns are accepted only within 3 days of the delivered date.
  • Returns are applicable only in case of a manufacturing defect.
  • Returns will not be accepted for:
    • Transport or courier damage
    • Change of mind / dislike
    • Wrong selection of product, size, or color
  • The product must be unused, in original packaging, and accompanied by proof of purchase.
  • An unboxing video is mandatory to claim a return.

Refunds

  • Once the returned item is received and inspected, we will notify you of the approval or rejection.
  • If approved, a 100% refund will be initiated within 36 hours to your original payment method.
  • Refund timelines may vary depending on your bank/card issuer.
  • Refunds are not applicable for custom-made orders.

Exchanges

  • Exchanges are possible only if a manufacturing defect is confirmed.
  • Please email us at Info@navrangcraft.com to request an exchange.
  • The buyer is responsible for return shipping charges.

Damaged or Defective Items

  • Only manufacturing defects are covered under this policy.
  • Damage during transport/courier handling is not covered.
  • Please contact us immediately at Info@navrangcraft.com with an unboxing video for verification.

Sale Items

  • Only regular-priced items are eligible for return/refund.
  • Sale or discounted items are not refundable.

Return Shipping

  • Customers are responsible for shipping costs on returns.
  • Shipping charges are non-refundable.

Contact Us

For any return or refund inquiries, please write to us at:

📩 Info@navrangcraft.com